HomeAMC Career Opportunities
Title: Manager, Health Policy & Programs
Status: Full Time
Description: Monitor and track legislative and regulatory issues pertinent to hospice and palliative medicine. Prepare and disseminate information to members, including calls to action, legislative updates and other related resources. Provide coordination and support to select programs, committees and task forces associated with public policy, workforce, leadership development, quality and research initiatives. Build relationships with national and state hospice and palliative care organizations and select medical associations by participating in meetings and monitoring policy initiatives and research. Collaborate with Washington council on health care policy, legislation and regulatory initiatives, including Medicare and Medicaid policies that affect hospice and palliative medicine. Work with relevant Congressional offices with a special emphasis on the Illinois delegation.
Manage programs designed to increase workforce capacity, leadership, quality and research within the field. Must have bachelor's degree with an emphasis on political science, research, or related area. 3-5 years experience in government, health care and/or non-profit sector. Experience in program development, management and evaluation. Strong written and verbal communication. Demonstrated analytical and organizational skills.
Able to organize and manage multiple projects and priorities.
Contact Information: Manager1@connect2amc.com
Title: Member Services Representative
Status: Full Time
Description: Receive, investigate and respond to inbound calls, fax, and email. Anticipate and answer customer questions regarding membership, meetings, publications and a variety of other general inquiries. Take orders such as membership, conference and course registration, product and label orders, and enter into database. Respond and report on any and all complaints. Make follow-up phone calls for credit card declines, mismatched checks, lost checks. Fulfill label order requests. Process refund requests when necessary. Conduct onsite registration, as requested by account teams. Must have positive attitude, willingness to learn, team player, and positive customer service attitude. High school diploma or GED. Experience in high-volume call center. Excellent verbal communication skills. Intermediate computer proficiency - data entry skills. Able to perform and organize multiple tasks. Able to anticipate potential problems and provide solutions.
Contact Information: Memberservice@connect2amc.com